| |
GENERAL SHIPPING INFORMATION
- Please allow 48 hours for order processing and packaging, in addition to shipping delivery times shown. All shipments are carefully packaged and triple checked for accuracy. Shortages are extremely rare.
- All FedEx orders will be shipped “signature required” for your protection. If you are not there you’ll need to pick up your order at the carrier’s closest facility to avoid additional shipping charges.
- Claims for shortages or incorrect parts must be made within 24 hours after receipt of goods. Check your packaging and order carefully!
|
| |
INSURANCE ON ALL SHIPMENTS
On orders of $100.00 and less there is no charge for insuring your packages. On Fed-Ex, there will be an insurance fee of $2.50 for the first $500.00 of value and an additional $.50 per $100.00 thereafter.
|
| |
GROUND SHIPMENTS
- Fed-Ex is normally the fastest and most economical method for delivery service of heavier items, ie: springs, gas tanks, bumpers.
- Multiple package orders are numbered and picked up by Fed-Ex the same day. Occasionally, Fed-Ex will deliver all but one package. This missing parcel will normally show up the following day.
- To use Fed-Ex, you must provide a complete street address. Fed-Ex cannot deliver to a P.O. Box. Fed-Ex will attempt 3 times to deliver your order. If no one is at your address a notice will be left where you must pick up your order.
|
| |
AIR SHIPMENTS; NEXT DAY AIR SHIPMENTS
Same Day Rush Air Service is available by adding a $10.00 service charge to your invoice, plus the shipping charges. To use our Rush Service, the order must be placed by phone between 8:00AM-11:00AM, Pacific Time, Monday through Friday. Saturday delivery is available at most locations by Fed-Ex. There is an additional $10.00 charge for this service.
|
| |
AIR SHIPMENTS; TWO DAY AIR SHIPMENTS
Faster than Ground Service, packages going by Two Day Air are normally delivered in two business days after shipment to all of the contiguous 48 United States and some parts of Alaska and Hawaii.
|
| |
PRIORITY MAIL SHIPMENTS
- USPS Priority Mail for smaller packages is an economical 2-4 day service and delivers on Saturdays at no extra charge.
- There is a $3.00 charge per order on all U.S. Mail shipments for delivery to the post office.
|
| |
REFUSED ORDERS
If a shipment is refused or unclaimed, freight charges, both outbound and inbound, plus a handling charge will be deducted from your deposit before a refund will be made.
|
| |
LOST OR DAMAGED SHIPMENTS
- All merchandise shall be considered delivered to the purchaser when it is transferred to a carrier and consigned to the purchaser.
- All merchandise has been inspected twice and insured prior to shipment. Merchandise that is damaged in transit is the sole responsibility of the carrier. It is your responsibility to start the claims process immediately after delivery.
|
| |
NUMBERS REPRESENT SCHEDULED DLIVERY TIMES
ZONE CHART GROUND SHIPPING DAYS
|
